F.A.Qs
HOW DO I GET A QUOTE?
Email us on bookings@cambconnect.co.uk
We will then be able to assist you in any travel enquires you may have.
MY LOCATION / AIRPORT ISN’T LISTED?
We serve all your needs for long-distance travel, be it to an airport, seaport or special event, contact us with your travel requirements.
CAN I BOOK A CAR FOR A JOURNEY IN THE NEXT 48 HOURS?
Being one of the largest chauffeur companies in Cambridgeshire we are proud to say that we can cover most travel with short notice. If your travel will be in less than 12 hours always call us on our 24hr number – 01223 566654
What happens after I’ve completed and submitted the quotation form?
During office hours, a representative will be in contact with you via email within 2-3hrs.
(Evenings and weekends will take a bit longer)
WHAT IF I HAVEN’T RECEIVED A CONFIRMATION EMAIL?
If you have not yet received a confirmation email please call us on 01223 566654.
Please note sometimes our emails are diverted to your spam folder.
HOW DO I MEET MY DRIVER AT THE AIRPORT?
Our drivers are trained to be in the terminal to meet the passenger within 20 minutes of your plane landing, and will be in the arrivals hall with a Cambridge Connections board displaying the passengers name. We ask if the passenger is seated in First or Business class or traveling with hand luggage only for this to be noted when booking, this is to ensure the driver arrives at the terminal earlier. We also ask all passengers to provide a mobile number so that the driver can contact you.
WHAT HAPPENS IF MY FLIGHT ARRIVES EARLY OR LATE?
Your flight is tracked by our drivers using the various websites that are available to us, therefore ensuring that you are met in the arrivals hall at the correct time whether you’re late or early. We, as a company, do not charge you extra if the flight is delayed.
DOES MY FARE INCLUDE A TIP?
Gratuity is down to the personal traveler.
I NEED A RECEIPT FOR MY JOURNEY, WHEN DO I GET A RECEIPT?
Receipts will be emailed to passengers, please always provide an email address.
CAN YOU RECOMMEND ANY ACCOMMODATION IN CAMBRIDGE?
If you want more space during your stay than a standard hotel room, peymans.com offers a range of cosy and stylish apartment accommodation in Cambridge.